SHIPPING & RETURNS

Before shipping, every order goes through a thorough quality check to guarantee Maison Welly's standard of excellence.

Made to order

Every Welly is made to order, specially for you. This approach lets us guarantee rigorous quality control and flawless finishes before every shipment. Bundles are also prepared to order.

Estimated total turnaround

For wigs (Les Welly), the average time between order confirmation and receipt is about three weeks. This includes production, quality control and shipping.

Bundles are prepared to order and shipped within about 10 days.

Carrier

🇫🇷 Mainland France — Colissimo, with signature required on delivery to keep your order secure.

A tracking number is emailed to you as soon as your order leaves our workshop.

Free shipping on all orders.

Delivery to French Guiana

Maison Welly also delivers to French Guiana.

Delivery is free from €200 of purchases. For orders under €200, a €9.90 shipping contribution applies.

Orders are shipped with tracking, with a delivery time of about 6 to 18 days. Local taxes, including octroi de mer, as well as any import-related fees, may apply on arrival. These fees, independent of Maison Welly, remain the recipient's responsibility.